Daniela Galan
Long Beach,CA
Summary
Dependable student pursuing a degree in Political Science with a minor in Legal Studies. Highly motivated and passionate, excelling in both independent and collaborative work environments. Known for strong work ethic and exceptional organizational skills.
Overview
4
4
years of professional experience
Work History
Front Desk Agent
Marriott
Long Beach, CA
10.2022 - Current
- Conducted check-in procedures while simultaneously engaging in personable interactions with arriving guests.
- Receive incoming calls and coordinate with staff to fulfill customer requests.
- Ensured guests' understanding of policies and procedures through effective communication
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Ensured timely resolution of customer complaints and issues by adhering to established protocols.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
Volunteer
Casa Guerrero en California
Long Beach, CA
01.2021 - Current
- Assist with and organize programs, events, and activities to drive outreach initiatives.
- Assist with prep, set up, and breakdown of community and public events.
- Assist in teaching English class.
- Assist in applying for grants.
Student Assistant
The Chancellor’s Office
Long Beach, CA
04.2022 - 07.2023
- Update web pages and social media profiles to reflect proactive strategies and engage customers.
- Manage complete database of files, contacts and project materials.
- Assist with writing for employee blog.
- Assist with printing service projects.
- Provided support to multiple areas of the marketing and communication department.
Attorney Assistant
Law Office of Juan Carlos Pallares
Long Beach, CA
04.2021 - 04.2022
- Scheduled and organized the delivery of legal correspondence to clients, witnesses, and court officials.
- Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
- Handled telephone calls, meeting plans and conference organization requirements.
- Maintained knowledge on case status by reviewing relevant records and reporting back to clients.
- Participated in client interviews, observed questioning process and documented information.
- Handled client payments using Excel spreadsheets.
- Filed, organized, and made copies of legal documents.
Education
Political Science
California State University - Long Beach
Long Beach, CA05.2025
High School Diploma -
Woodrow Wilson High School
Long Beach, CA06.2021
Skills
- Organization
- Time management
- Quick Learner
- Proficient in Adobe, Microsoft Word and Excel
- Attention to Detail
- Report Writing
- Problem resolution
- Reliable & trustworthy
- Superior communication skills
- Project Support
Languages
Spanish
Native/ Bilingual
Timeline
Front Desk Agent
Marriott
10.2022 - Current
Student Assistant
The Chancellor’s Office
04.2022 - 07.2023
Attorney Assistant
Law Office of Juan Carlos Pallares
04.2021 - 04.2022
Volunteer
Casa Guerrero en California
01.2021 - Current
Political Science
California State University - Long Beach
High School Diploma -
Woodrow Wilson High School
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