Valens Israel
Greenacres,FL
Summary
Motivated Sales and Customer Service Professional with experience supporting high-volume customer needs, handling sensitive account information, and delivering personalized solutions. Known for building strong customer relationships, resolving issues efficiently, and consistently meeting or exceeding sales goals. Dedicated, reliable, and committed to providing a positive customer experience
Overview
3
3
years of professional experience
Work History
Front Desk Agent
Isg Sales Infinity Group
01.2025 - 11.2025
- Monitored premises to ensure safety and security of guests and staff.
- Assisted in managing access control systems for authorized personnel only.
- Documented daily activities and incidents accurately in security logs.
Phone Agent
ISG SALES INFINITY GROUPS
02.2024 - 10.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Handled confidential and sensitive customer information in accordance with company policies and privacy regulations.
- Sold internet and service packages by clearly explaining product features, pricing, and benefits to customers.
Sales Agent
Home Depot
02.2025 - 07.2025
- Assisted customers in product selection, enhancing overall shopping experience.
Sales Associate
AT&T
03.2023 - 11.2023
- Proven ability to learn quickly and adapt to new situations.
- Sold AT&T wireless, internet, and TV products by identifying customer needs, and recommending the best plans, devices, and upgrades.
- Processed new activations, upgrades, add-a-lines, and accessory sales with high accuracy and attention to detail.
- Collaborated with team members to meet store targets and maintain a high customer satisfaction score.
Education
No Degree - Business Administration
Palm Beach State College
Lake Worth, FL01-2029
High School Diploma -
Speedway High School
Indianapolis, IN07-2023
Skills
- Customer service
- Guest services
- Problem-solving skills
- Cash handling
- data
- Friendly, positive attitude
- Strong analytical mind
- Organization
- Language fluency
- Client relationship building
- Sales presentations
Languages
English
Full Professional
haitian kreyol
Native or Bilingual
Timeline
Sales Agent
Home Depot
02.2025 - 07.2025
Front Desk Agent
Isg Sales Infinity Group
01.2025 - 11.2025
Phone Agent
ISG SALES INFINITY GROUPS
02.2024 - 10.2025
Sales Associate
AT&T
03.2023 - 11.2023
No Degree - Business Administration
Palm Beach State College
High School Diploma -
Speedway High School