Daniela Garcia
Fort Worth,TX
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Barista Shift Lead
Dutch Bros
Fort Worth, TX
06.2021 - Current
- Provided excellent customer service and ensured all customers left satisfied.
- Trained new baristas on proper procedures for making drinks, handling cash transactions, and cleaning duties.
- Monitored the performance of staff to ensure that quality standards were met.
- Resolved customer complaints or referred them to a manager as needed.
- Performed opening and closing tasks such as setting up equipment and cashing out registers at the end of the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Operated cash registers to process customer payments.
Fast Food Worker
Taco Bueno
Fort Worth, TX
08.2019 - 01.2021
- Operated cash register to process customer payments accurately and efficiently.
- Maintained cleanliness of work area by sweeping floors, washing dishes, utensils, wiping counters and tables, cleaning windows, mirrors, mopping floors.
- Provided quality customer service by adhering to company policies and procedures.
- Trained new employees on job duties and safe operation of kitchen equipment.
Waitress
Radison Hotel
Fort Worth, TX
02.2016 - 08.2017
- Greeted guests upon arrival and provided assistance throughout the event.
- Provided prompt, friendly service to all guests during banquets or catered events.
- Maintained cleanliness of work area throughout shift including tables, chairs and floors.
- Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
Education
High School Diploma -
Southwest High School
Fort Worth, TX05-2020
Skills
- Cash handling proficiency
- POS System Operation
- Worker Training
- Customer Service
- Problem-solving abilities
- Multitasking
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Barista Shift Lead
Dutch Bros
06.2021 - Current
Fast Food Worker
Taco Bueno
08.2019 - 01.2021
Waitress
Radison Hotel
02.2016 - 08.2017
High School Diploma -
Southwest High School