Daniela Gasca
Dallas
Summary
Talented Intake Specialist offering 2.5 years of experience in conducting intake interviews and summarizing data with speed and efficiency. Connects with clients easily to provide thoughtful and compassionate assistance. Manages client files and prioritizing tasks to achieve optimal productivity.
Overview
8
8
years of professional experience
Work History
Intake Specialist
MANUEL DIAZ LAW FIRM
09.2021 - Current
- Communicate with clients, gathering necessary documents and information to begin building a case
- Conduct all initial research and provide information to the Lawyer
- Manage all administrative responsibilities in the legal office
- Handle all incoming calls and follow ups to evaluate potential new cases
- Sign-up potential new clients that meet the firm's case criteria
- Work quickly and efficiently with a high volume of potential clients each day
- Problem solve to address client concerns and answer general questions
- Always maintain the highest level of customer service
- Organize all legal documents in a confidential way.
PSR - Patient Service Representative
Wellmed at Kiest Park
11.2019 - 09.2021
- Greets Patients upon arrive and manage 20 minutes to wait
- Assists Patients with intake processes including copying documents
- Collects co-payments, co-insurance and deductibles and issues receipts
- Manages cashier box and daily deposits according to company policies
- Processes walk-in patients and visitors
- Answers phones and schedules appointments
- Manages medical records (Maintains, files/scans, prepares for schedule)
- Ensures all correspondence is scanned/and or filled in timely manner
- Processes requests for medical records release and maintains appropriate logs, etc
- Performs all other related duties as assigned.
Lead Medical Office Assistant
Mi Doctor-Webb Chapel
08.2017 - 11.2019
- Answered phones with appropriate patient care
- Scheduled and checked in patients
- Confirmed Patient Appointments
- Very proficient in insurance verification
- Collect co-pays, deductibles, and coinsurance
- Assorted faxes to appropriate providers
- Balance Daily Reports.
Front Desk Medical Assistant
Guadalupana Family Medicine
05.2016 - 03.2017
- Answered phones with appropriate patient care
- Scheduled and checked in patients
- Confirmed Patient Appointments
- Generated referrals for patients
- Verified patient insurance
- Collected payments and co-payments from patients.
Front Desk Medical Assistant (Extern)
Digestive Health Associates of Texas, P.A
12.2015 - 01.2016
- Processed provider referrals and medical records
- Managed colonoscopy and EGD schedules
- Scheduled patients and confirmed patients
- Regulated patient rooms to OSHA standards
- Stocked equipment around the office.
Education
No Degree - Medical Assistant
Everest College
06.2016
High school diploma -
Dallas Can Academy Charter
01.2014
Skills
- Intake Assessment
- Data Entry
- Critical Thinking Skills
- Compassionate communication
- Follow-up skills
- Legal Research
- Family law
- Criminal Investigations
- Criminal Law
- Immigration Law
- Legal knowledge
Personal Information
Title: Intake Specialist
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Intake Specialist
MANUEL DIAZ LAW FIRM
09.2021 - Current
PSR - Patient Service Representative
Wellmed at Kiest Park
11.2019 - 09.2021
Lead Medical Office Assistant
Mi Doctor-Webb Chapel
08.2017 - 11.2019
Front Desk Medical Assistant
Guadalupana Family Medicine
05.2016 - 03.2017
Front Desk Medical Assistant (Extern)
Digestive Health Associates of Texas, P.A
12.2015 - 01.2016
No Degree - Medical Assistant
Everest College
High school diploma -
Dallas Can Academy Charter
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