Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Gonzalez

Katy

Summary

Dedicated Server with a friendly personality, committed to do her best to give an enjoyable experiences to the customer and fulfill the company expectations.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Code 5201
08.2022 - Current
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Veterinary Assistant/Receptionist

Centro Veterinario Doctor Edgar Crespo
12.2018 - 03.2020
  • Answered owner animal health questions and advised on best care practices.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
  • Collaborated with veterinary staff to provide exceptional customer service while managing phone calls and front desk tasks.

Server/Cashier

Mundo Novo Cafe
09.2017 - 11.2018
  • Welcome the customers at the entrance and lead them to their tables.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Answered customers' questions, recommended items, and recorded order information.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Bussed and reset tables to keep dining room and work areas clean.

Education

High School Diploma -

U.E.C. Andres Eloy Blanco
Barinas, Venezuela
07.2017

Skills

  • Dedicated
  • Responsible
  • Committed to give costumers a good experience
  • Learn quick
  • Customer Service
  • Communication with the team

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Retail Sales Associate

Code 5201
08.2022 - Current

Veterinary Assistant/Receptionist

Centro Veterinario Doctor Edgar Crespo
12.2018 - 03.2020

Server/Cashier

Mundo Novo Cafe
09.2017 - 11.2018

High School Diploma -

U.E.C. Andres Eloy Blanco

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Daniela Gonzalez