Michael Tey
Hialeah,FL
Summary
Motivated and reliable professional with experience in customer service, retail, and delivery operations. Currently a Business Administration student at Florida International University with a strong work ethic and the ability to work efficiently in fast-paced environments. Skilled in teamwork, time management, and problem solving while maintaining a positive attitude.
Overview
1
1
year of professional experience
Work History
Retail Sales Associate
The HEAT Group (Miami Heat)- Kaseya Center
Miami, FL
03.2026 - Current
- Processed transactions accurately and efficiently while maintaining strong customer service
- Assisted customers during high-traffic, event-based shifts (NBA games and concerts)
- Collaborated with team members to manage large crowds and provide quick, friendly service during peak event times
- Organized and restocked merchandise displays to ensure a clean and appealing store environment
Seasonal Driver Helper
UPS
Miami, Florida
12.2025 - 12.2025
- Assisted drivers with package loading and unloading during delivery routes.
- Safely lifted and transported heavy packages and boxes while maintaining efficiency during deliveries.
- Ensured accurate and timely delivery of packages to residential and commercial locations.
- Maintained professionalism and customer service when interacting with customers.
TEAM ASSOCIATE
Walmart
Hialeah, USA
04.2025 - 11.2025
- Coordinated inventory management to ensure stock availability and organization.
- Maintained cleanliness and organization of work areas for optimal productivity.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Contributed to front-end team success, assisting manager and co-workers with diverse daily tasks.
Education
Degree In Progress - Business Administration And Management
Florida International University
Miami, FL06-2029
High School Diploma -
Barbara Goleman Senior High School
Hialeah, FL, USA06-2025
Skills
- Dedicated team player
- Time management
- Customer service
- Point of sale
- Goal setting and achievement
- Conversational Spanish
- Capable of safely lifting and transporting objects over 70 lbs
Timeline
Retail Sales Associate
The HEAT Group (Miami Heat)- Kaseya Center
03.2026 - Current
Seasonal Driver Helper
UPS
12.2025 - 12.2025
TEAM ASSOCIATE
Walmart
04.2025 - 11.2025
Degree In Progress - Business Administration And Management
Florida International University
High School Diploma -
Barbara Goleman Senior High School