Jonathon Rodriguez
Modesto,CA
Summary
Detail-oriented Retail and Administrative Professional experienced in managing transactions and office tasks while resolving customer inquiries to enhance satisfaction and retention. Enhanced customer experiences and optimized workflows through effective collaboration and strong organizational skills. Demonstrated proactive and adaptable approach to team collaboration and problem resolution, driving positive outcomes in customer engagement.
Overview
1
1
Language
1
1
year of professional experience
Work History
Retail Sales Associate
Intrinsic elements
Modesto, California
04.2025 - Current
- Assisted customers in selecting products and providing product knowledge.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Engaged customers through effective communication to enhance their shopping experience.
- Resolved customer inquiries and complaints with professionalism and empathy.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays and organized merchandise on sales floor.
- Used product knowledge to suggest items to match client needs.
- Supported inventory management by restocking shelves and tracking stock levels.
- Collaborated with team members to achieve sales targets and contribute to a positive work environment.
Administrative Assistant
Sierra pacific warehouse group
Modesto, California
04.2025 - Current
- Coordinated schedules and meetings for team members and external partners.
- Collaborated with team members to streamline administrative processes and workflows.
- Managed daily office correspondence and maintained filing systems for efficient organization.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Ensured efficient operation of office equipment such as printers, copiers and fax machines.
- Directed customer inquiries to appropriate department personnel.
- Assisted in processing shipments and inventory management within warehouse operations.
Education
Some College (No Degree) - Criminal Justice
Sacramento State
Sacramento, CASkills
- Point-of-sale operation
- Customer service
- Product knowledge sharing
- Customer support
- Administrative support
- Document organization
- File organization
- Office management
- Workflow optimization
- Tech-Savvy
- Multitask management
- Team collaboration
- Critical thinking
- Problem resolution
- Attention to detail
- Coordination
- Communication skills
- Dedicated team player
- Proofreading
Languages
Spanish
Limited
Affiliations
- In my free time I like to do Muy Thai / kickboxing , it helps me build discipline and is a good skill to learn while also being fun
Timeline
Retail Sales Associate
Intrinsic elements
04.2025 - Current
Administrative Assistant
Sierra pacific warehouse group
04.2025 - Current
Some College (No Degree) - Criminal Justice
Sacramento State