Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Daniela Gonzalez

San Diego,CA

Summary

Informed Slot Floor manager effective at monitoring casino facilities for issues and to keep areas clean and organized. Successful at providing clear, concise directions to employees and maintaining positive rapport with slot players. Pursuing Slot Floor Manager position with gaming industry establishment. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

18
18
years of professional experience

Work History

Slot Floor Manager

Sycuan Casino Resort
El Cajon, CA
02.2018 - Current
  • Assisted in the training of new slot floor personnel.
  • Maintained a high level of knowledge regarding all applicable gaming laws and regulations.
  • Resolved technical issues with various types of slot machines, including IGT, Bally, Aristocrat, WMS Gaming, Konami..
  • Managed daily operations of assigned area while ensuring efficient use of resources.
  • Prepared weekly schedules for assigned staff based on expected business volume.
  • Responded promptly to any emergency situations that arise on the casino floor.
  • Evaluated performance levels of assigned staff members in order to identify areas needing improvement.

Slot Attendant

Sycuan Casino Resort
El Cajon, CA
04.2008 - 01.2018
  • Greeted customers and provided them with information about the gaming machines.
  • Collected money from players and paid out winnings when necessary.
  • Inspected gaming machines for malfunctions or tampering, and reported issues to supervisors immediately.
  • Kept track of cash transactions at each machine, ensuring accuracy of records at all times.
  • Checked the validity of jackpots won by players and distributed prizes accordingly.
  • Received orders from patrons for beverages, snacks or other items and delivered them promptly.
  • Maintained a professional attitude with guests while providing excellent customer service.

Cashier Supervisor

Little Caesars Pizza
Chula Vista, CA
06.2006 - 03.2008
  • Organized and managed daily cashier operations, ensuring accuracy of all financial transactions.
  • Conducted regular audits of register tills to ensure accurate balances were maintained at all times.
  • Maintained an organized work environment by stocking shelves and cleaning up after each shift.
  • Reconciled accounts receivable statements monthly for accuracy of payments received from customers.

Education

High School Diploma -

Chula Vista Senior High School
Chula Vista, CA
06-2006

Some College (No Degree) - Business Administration And Management

Southwestern College
Chula Vista, CA

Skills

  • Problem-solving abilities
  • Multitasking
  • Active Listening
  • Organizational Skills
  • Self Motivation
  • Team building
  • Teamwork and Collaboration
  • Team Collaboration
  • Attention to Detail
  • Reliability
  • Professionalism
  • Team motivation
  • Decision-Making

Languages

English
Professional
Spanish
Limited

Timeline

Slot Floor Manager

Sycuan Casino Resort
02.2018 - Current

Slot Attendant

Sycuan Casino Resort
04.2008 - 01.2018

Cashier Supervisor

Little Caesars Pizza
06.2006 - 03.2008

High School Diploma -

Chula Vista Senior High School

Some College (No Degree) - Business Administration And Management

Southwestern College
Daniela Gonzalez