Summary
Overview
Work History
Education
Skills
Timeline
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Daniela Gonzalez Hernandez

Durham,NC

Summary

Dedicated licensed esthetician with a strong background in customer service and beauty consulting. Motivated to continue learning and growing within this field. Passionate about helping clients improve their skin health and confidence through personalized treatments and education. Known for supporting team goals, building positive client relationships, and creating welcoming, positive environments.

Overview

3
3
years of professional experience

Work History

Customer Service representative

Party Tables, Inc.
Durham, NC
03.2023 - Current
  • Managed a high volume of incoming calls and emails, answered any inventory questions and resolved issues
  • Created quotes/orders and sent e-sign payment links
  • Created name tags and labels to inventory items to store in the company warehouse and adjusted inventory in the computer system for any lost or damaged items
  • Advised customers on selecting sizes such as tablecloths and quantities on items such as drapes based on their needs

Beauty Consultant

JCPenney
Durham, NC
08.2025 - 02.2026
  • Assist customers with selecting beauty products such as makeup, skin care and fragrances, and demonstrating up to date techniques
  • Keeping our customers informed about new products and offers, and ran cash register to check out customers buying beauty products
  • Develop positive interactions with customers such as greeting, listening and answering questions to enhance the customer shopping experience

Education

Esthetics Technology - Continuing Education

Durham Technical Community College
Durham, NC
12.2025

High School Diploma - Concentration in Computer Equipment Support and Maintenance Technician

Colegio de Estudios Científicos y Tecnológicos (CECyTE)
Pueblo Nuevo, Guanajuato, MX
06.2022

Skills

  • Fluent in Spanish
  • 2 years customer service experience
  • Retail/Sales experience
  • Excel Microsoft
  • Team cooperation
  • Eyebrow shaping and tinting
  • Multitasking and organization

Timeline

Beauty Consultant

JCPenney
08.2025 - 02.2026

Customer Service representative

Party Tables, Inc.
03.2023 - Current

High School Diploma - Concentration in Computer Equipment Support and Maintenance Technician

Colegio de Estudios Científicos y Tecnológicos (CECyTE)

Esthetics Technology - Continuing Education

Durham Technical Community College