Daniela Guevara
Denver,CO
Summary
Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues, also with experience with motivated individual brings focus on team-work and desire to expand with warehouse team. Eager to learn roles and advance professionally to help team deliver goods on-time and meet high demand in fast-paced environment.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Aerotek/Peerless Coffee & Tea
Oakland, CA
10.2022 - 08.2023
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Gathered customer feedback through surveys and used the data to improve customer service.
Warehouse Associate
Aerotek/Peerless Coffee & Tea
Oakland, CA
05.2022 - 10.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
Staffing Coordinator
Labor Finders
San Leandro, CA
11.2020 - 05.2022
- Developed job postings, tracked applicants through applicant tracking system, and coordinated onboarding paperwork.
- Managed employee data in HRIS to ensure accuracy of information.
- Assisted in recruiting and hiring process by sourcing, screening, and interviewing applicants.
Education
High School Diploma -
05.2021
Skills
- Call Management
- Consultative Sales
- Data Entry
- Assembly and Production
- Inventory Counting
- Shipping and Receiving
- Performance Evaluation
- Recruitment
- Staff Coordination
Languages
English
Professional
Spanish
Professional
About me:
- I like to work in a harmonious environment therefore I like to be respectful with my work group and I am always interested in learning new things that will lead me to personal and professional success.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Representative - Aerotek/Peerless Coffee & Tea
10.2022 - 08.2023
Warehouse Associate - Aerotek/Peerless Coffee & Tea
05.2022 - 10.2023
Staffing Coordinator - Labor Finders
11.2020 - 05.2022
OAKLAND INTERNATIONAL - High School Diploma,