Daniela Guevara
Denver,CO
Summary
Proven expertise in shipping documentation and exceptional problem-solving skills, demonstrated at Steven Charles by streamlining inventory systems for efficient product retrieval and shipment. Skilled in fostering client relationships and reducing time-to-hire rates by leveraging social media for recruitment. Achieved significant improvements in shipment accuracy and customer satisfaction, contributing to increased loyalty and repeat business.
Overview
5
5
years of professional experience
Work History
Shipping and Receiving Coordinator
Steven Charles
Aurora, CO
01.2024 - 12.2024
- Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
- Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
- Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
- Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
Costumer Service Representative
Peerless Coffee & Tea
Oakland, CA
03.2022 - 11.2023
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Staffing Recruiter
Labor Finders
San Leandro, CA
06.2020 - 02.2022
- Negotiated offers between clients and candidates, ensuring successful placements and long-term retention rates.
- Built strong relationships with clients to understand their staffing needs and deliver tailored solutions.
- Utilized social media platforms, job boards, and networking events for sourcing top talent in diverse industries.
- Developed successful recruitment strategies that resulted in reduced time-to-hire rates across all business units.
Education
High School Diploma -
Oakland International High School
Oakland, CA05-2020
Skills
- Shipping documentation
- Warehouse operations
- Shipment verification
- Records management
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Shipping and Receiving Coordinator
Steven Charles
01.2024 - 12.2024
Costumer Service Representative
Peerless Coffee & Tea
03.2022 - 11.2023
Staffing Recruiter
Labor Finders
06.2020 - 02.2022
High School Diploma -
Oakland International High School