Daniela Guillen
Estero,FL
Summary
Dynamic bilingual professional excelling in customer service and sales. Demonstrated ability to enhance organizational development and execute effective communication strategies. Skilled in networking and marketing. A keen ability to learn and adapt. Achieved significant improvements in customer engagement through innovative product recommendations and bilingual proficiency.
Overview
3
3
years of professional experience
Work History
Esthetician
Salon Professional Academy
Fort Myers, FL
05.2024 - 10.2024
- Provided facial treatments such as cleansing, exfoliation, extractions, steaming, and massage.
- Waxing services on clients: eyebrows, lip, chin, underarms, and full face.
- Assisted in the development of customized skin care regimens for clients.
- Performed derma-planing, lash extensions, eyebrow laminations and lifts, dyes, and makeup on customers.
Host/Banquet Server
Pinery Country Club
Parker, CO
04.2022 - 02.2023
- Organizing and coordinating restaurant floor plan to maximize efficiency of staff members.
- Catering and decorating during club events (weddings, graduations, and business events).
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Managed reservation inquiries both in-person and over the phone
- Led engaging art sessions at the member childcare.
Retail Cashier/Sales Associate
Bed Bath & Beyond
07.2021 - 04.2022
- Processed cash, credit, and check payments accurately and efficiently.
- Return misplaced product, customer returns, and other products gathered in the front-end to the store.
- Assisted customers with product selection and answered any questions they had (in person and on the phone).
- Maintained excellent customer service by listening to customer needs and addressing them appropriately.
- Provided accurate information about store promotions and loyalty programs.
Education
Esthetician License - Cosmetology
Salon Professional Academy
Fort Myers, FL08-2024
High School Diploma -
Legend High School
Parker, CO05-2023
Skills
- Bilingual Proficiency in English and Spanish
- Networking and Marketing
- Hunger for Learning
- Organizational Development
- Effective Communicator
- Product Recommendations
Activities
- Real Estate Courses
- Learning Italian during free time
- Product knowledge, and personalized skincare consultations
Timeline
Esthetician
Salon Professional Academy
05.2024 - 10.2024
Host/Banquet Server
Pinery Country Club
04.2022 - 02.2023
Retail Cashier/Sales Associate
Bed Bath & Beyond
07.2021 - 04.2022
Esthetician License - Cosmetology
Salon Professional Academy
High School Diploma -
Legend High School
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