DANIELA HENAO
North Fort Myers
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
House Cleaner
The Cleaning Authority
Colorado Springs
11.2024 - 07.2025
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Resealed floors with wax and kitchen counters with correct applications to minimize staining and damage.
Passenger agent
Swissport
Fort myers
10.2023 - 02.2024
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Worked with coworkers to complete tasks.
- Responded quickly to meet customer needs and resolve problems.
- Committed to delivering excellent customer service while working in a fast-paced environment.
- Focused on learning new skills and staying updated with industry changes.
- Managed and coordinated multiple projects while ensuring timely completion.
- Provided efficient and courteous service to customers at all times.
Crew Team Member
Dunkin' Donuts
Naples
08.2021 - 03.2023
- Greeted customers and cultivated positive experiences in line with company standards.
- Washed dishes, cleaned countertops and sanitized high-use areas.
- Followed orders of senior leadership with exacting accuracy in moment and without question.
- Inspected food products for quality and consistency and reported concerns to cooks.
- Resolved conflict according to company protocols.
Education
High School Diploma -
Institucion Educativa Carlota Sanchez
Pereira, Risaralda, ColombiaSkills
- Hardworking
- Safety protocols
- Multitasking and organization
- Inventory control
- Guest relations
- Teamwork
Languages
Spanish: fluent
English: fluent
Timeline
House Cleaner
The Cleaning Authority
11.2024 - 07.2025
Passenger agent
Swissport
10.2023 - 02.2024
Crew Team Member
Dunkin' Donuts
08.2021 - 03.2023
High School Diploma -
Institucion Educativa Carlota Sanchez