Valentina Diaz
Westbury,NY
Summary
Energetic server with 2.5 years of experience in food service. Passionate in accomplishing a satisfying and constant dinning experience. Driven in building solid relationships with costumers and team members. Aiming to elevate and advance my knowledge and skills to beneficially fill the open server position.
Overview
2
2
years of professional experience
Work History
Restaurant Hostess
Poll Restaurants
01.2023 - Current
- Greeted and average of 600 guests per day and check them in on open table.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Escorted guests to the table, recommending specials and house cocktails.
- Arranged and schedule reservation for 40 guests in both phone and in person.
- Host over 60 private events, providing attentive and professional service according to guests needs.
- Communicated with customers and restaurant staff to address any concerns regarding the sitting order of guests.
Server
Fuel Your Body Cafe
11.2021 - 01.2023
- Successfully offer an optimal customer service in a efficient manner while working under pressure during fast pace shifts
- Adapt and communicate with team workers, to ensure a professional and productive environment
- Maintain a clean area and refill the station space during the shift while preparing drinks for my tables
- Recommended menu options base on customer preference and necessity, while upselling complementary dishes and drinks
- Assisting customers through the phone regarding question of the menu, placing online orders in the system, as well as packing food and maintaining a cleaned space
Education
PTA - Allied Health Sciences
Nassau Community College
Garden City, NY12.2025
High School Diploma -
Division Avenue Senior High School
Levittown, NY07.2022
Skills
- Bilingual
- Adaptable
- Trustworthy
- Communicative
- Critical Thinker
- Physical Stamina
Timeline
Restaurant Hostess
Poll Restaurants
01.2023 - Current
Server
Fuel Your Body Cafe
11.2021 - 01.2023
PTA - Allied Health Sciences
Nassau Community College
High School Diploma -
Division Avenue Senior High School
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