Valeria Montalvo
Summary
Energetic Hostess enhances customer experiences in food service setting. Courteous and friendly when directing customers to tables, giving directions, and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Vidorra
08.2025 - Current
- Answered customer questions about hours, seating, and menu information.
- Delivered unparalleled service to drive positive dining experience and repeat customer visits.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Visual Merchandiser
Buckle
06.2024 - 08.2025
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Monitored and replenished display inventory and restructured according to available stock.
Shift Leader
Wingstop
01.2023 - 06.2024
- Enforced company policies and regulations with employees.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Sales Associate
Buckle
07.2021 - 01.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Poteet High School
Mesquite, TX05-2023
Skills
- High volume dining
- Dining customer service
- Safe food handling
- Customer service
- Sales and marketing
- Friendly demeanor
- Cash handling
- Kitchen staff coordination
- Relationship building
- Problem-solving
- bilingual
Accomplishments
I was in drill team all high school. With being apart of the team, it help with putting myself out there, being confident keeping a smile on my face regardless of the situation.
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Restaurant Hostess
Vidorra
08.2025 - Current
Visual Merchandiser
Buckle
06.2024 - 08.2025
Shift Leader
Wingstop
01.2023 - 06.2024
Sales Associate
Buckle
07.2021 - 01.2024
High School Diploma -
Poteet High School