Daniela Hernandez Ramos

Cashier & Server

• Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
• Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
• Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
• Maintained clean and attractive product displays to entice customer purchases.

Assistance Teacher

• Established and maintained standards of appropriate student behavior and discipline to achieve functional learning atmosphere in classroom.
• Monitored student progress and implemented intervention strategies to support student success.
• Worked collaboratively with leadership team and instructional staff to support needs of students.
• Modeled expectations for leaders, teachers and students on school-wide practices for positive learning culture.
• Demonstrated tenacity and persistence in pursuit of solutions to maximize student achievement.

Cashier & Barista

• Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
• Listened to customer needs and desires to identify and recommend optimal products.