Daniela Hollis
El Cajon,CA
Summary
Patient Service Representative with 4+ years of experience providing excellent customer service In a fast paced medical setting. Proficient in scheduling, patient communication, and problem solving with focus on delivering quality service and ensuring patient satisfaction.
Overview
4
4
years of professional experience
Work History
Patient Service Representative
CPCMG
El Cajon, CA
11.2021 - Current
- Assist patients with appointment scheduling
- Provide information on services, ensuring clarity and understanding for patients
- Greet and check in patients, verify demographics, and insurance information
- File and maintain patient records in accordance with HIPAA regulations
- Provide exceptional customer service to patients, answering questions and addressing concerns
Education
High School Diploma -
Granite Hills High School
El Cajon, CASkills
- Customer service
- HIPAA compliance
- Insurance verification
- Medical terminology
- Fluent in Spanish
- Conflict resolution
Timeline
Patient Service Representative
CPCMG
11.2021 - Current
High School Diploma -
Granite Hills High School