Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Sales Representative
Allstate Insurance Co
10.2019 - 07.2023
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Expanded customer base through cold calling, networking, and relationship building.
Increased sales revenue by identifying and targeting high-potential accounts.
Pawnbroker
Cash America
08.2016 - 10.2019
Negotiated fair prices for both buying and selling items while maintaining profitability goals for the business.
Maintained a clean, organized, and secure store environment to ensure smooth operations and prevent theft.
Prepared all paperwork, checked identifying information and documented transactions.
Evaluated the value of various items, such as jewelry, electronics, tools, and antiques, based on market conditions and item condition.
Education
Bachelor of Arts - Communication Studies
The University of Texas At El Paso
El Paso, TX
05-2026
Skills
Customer service
Customer relations
Customer relationship building
Interpersonal communication skills
Relationship building
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Representative
Allstate Insurance Co
10.2019 - 07.2023
Pawnbroker
Cash America
08.2016 - 10.2019
Bachelor of Arts - Communication Studies
The University of Texas At El Paso
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