Daniela Lopez
Nevada
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
21
21
years of professional experience
Work History
Claims Adjuster /Claims Specialist
State Farm
01.2022 - Current
- Reviewed insurance policies to determine coverage; investigated, evaluated, and settled claims while applying technical knowledge and human relations skills to effect fair and prompt disposal of cases and to contribute towards a reduced loss ratio
- Conducted interviews with claimants leveraging problem-solving and strategic thinking approaches to expedite claim resolution
- Transmitted claims for payment or further investigation
Teacher’s Aide/Assistant to Middle School Director
Uplift Education
01.2017 - 01.2022
- Assisted the teacher in implementing classroom curriculum and activities to enhance student engagement
- Monitored student progress and provided feedback to the teacher on student performance
- Collaborated with the teaching team to develop and implement differentiated learning activities
- Maintained a positive and supportive classroom environment to promote student learning
- Managed Director Calendar, staff appointments and phone calls
- Assisted with HR with new hires; including running background checks, onboarding and scheduling training
- Assisted with state testing compliance and administering testing
- Aided with record keeping and financial record keeping for, teacher budgets, incoming grants
- Processed checks and purchase orders
- Maintained contact with parents regarding scholar academics and behavior
- Provided all clerical assistance including but not limited to meetings, staff developments, attendance
- Filing, typing reports, copying
- Provided Spanish language interpretation services for teacher meetings and parent-teacher conferences
- Handled staff and student information with discretion and integrity
- Managed supplies for middle school staff and maintained inventory
Automobile Insurance Underwriter
AMWINS Specialty Auto
01.2013 - 01.2017
- Verified policy applications meet company guidelines, for TX, FL, LA
- Assist Insureds and agents with policy question
- Process, payments, policy changes, policy cancellations
- Customer service, call center
Auto Insurance Underwriter
United Automobile Insurance
01.2008 - 01.2012
- Verified policy applications meet company guidelines
- Assist Insureds and agents with policy question
- Process, payments, policy changes, policy cancellations
- Customer service, call center
- Researched policy for claims department
Auto Insurance Sales
Fred Loya Insurance
01.2006 - 01.2008
- Sold Auto Insurance
- Obtained Limited Lines Agent License
- Verified policy applications meet company guidelines
- Explained legal automobile insurance documents to customers
- Assisted in training new employees
- Customer service, high call volume
Administrative Assistant
Par & Par and Associates
01.2004 - 01.2006
- Foreclosure Mediator assisted customers obtaining home retentions programs
- Customer service
- Coordinated seminars on home retention programs
- Dealt with home mortgage lenders
Education
Associate of Science - Paralegal
Dallas College
Dallas, TX05-2022
High School Diploma -
Towniew Magnet Center
Dallas, TX05-2004
Skills
- Critical thinking
- Claims investigation
- Active listening
- Highly motivated
- Data entry
- Computer skills
- Office administration
- Customer service
- Microsoft Word
- File organization
- Records management
- Accounting support
Languages
Spanish
Full Professional
Timeline
Claims Adjuster /Claims Specialist
State Farm
01.2022 - Current
Teacher’s Aide/Assistant to Middle School Director
Uplift Education
01.2017 - 01.2022
Automobile Insurance Underwriter
AMWINS Specialty Auto
01.2013 - 01.2017
Auto Insurance Underwriter
United Automobile Insurance
01.2008 - 01.2012
Auto Insurance Sales
Fred Loya Insurance
01.2006 - 01.2008
Administrative Assistant
Par & Par and Associates
01.2004 - 01.2006
Associate of Science - Paralegal
Dallas College
High School Diploma -
Towniew Magnet Center
Similar Profiles
ALBERTO ESCOBAR RUIZALBERTO ESCOBAR RUIZ
Claim Specialist; and Producer at State Farm Corporate & State Farm AgencyClaim Specialist; and Producer at State Farm Corporate & State Farm Agency
Bethany GandyBethany Gandy
Insurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State FarmInsurance Customer Service Specialist at Brian Moore State Farm & Brent Holman State Farm
SHELIA HOODSHELIA HOOD
Claims Specialists at State FarmClaims Specialists at State Farm
Andrew BonczkowskiAndrew Bonczkowski
Catastrophe Claims Adjuster at State FarmCatastrophe Claims Adjuster at State Farm
Brian D. PilcherBrian D. Pilcher
Mix and Mill Canner Packer/Setup at 3M Commercial GraphicsMix and Mill Canner Packer/Setup at 3M Commercial Graphics