Summary
Overview
Work History
Education
Skills
Timeline
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Daniela Medina

Santa Monica,CA

Summary

Experienced in managing tables and delivering exceptional service to guests in fast-paced environments. Collaborates seamlessly with team members, utilizing excellent communication skills to create a welcoming atmosphere. Demonstrates a consistent track record of upholding high standards of cleanliness and efficiency, ensuring a positive dining experience for all patrons.

Overview

4
4
years of professional experience

Work History

Server

Frida Mexican Cuisine
07.2024 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Server/Lead Host

Red O Cantina
12.2022 - 07.2024
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.
  • Maximized table turnover rate by managing reservations and seating arrangements.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

Shift Leader

Chipotle Mexican Grill
01.2021 - 12.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

Education

High School Diploma -

Santa Monica High School
Los Angeles, CA
06-2023

Skills

  • Strategic Leadership
  • Clear Verbal Communication
  • Effective Team Collaboration
  • Task Oversight
  • Fast learner
  • Upselling techniques
  • Customer complaints
  • Time management
  • Menu memorization
  • Order accuracy

Timeline

Server

Frida Mexican Cuisine
07.2024 - Current

Server/Lead Host

Red O Cantina
12.2022 - 07.2024

Shift Leader

Chipotle Mexican Grill
01.2021 - 12.2022

High School Diploma -

Santa Monica High School
Daniela Medina