April Sprigle
Cedar Grove,NJ
Summary
Experienced in customer service and recently graduated with a B.A. in Psychology and a minor in Visual Arts. Possess a unique blend of skills including the ability to read people and understand their wants versus needs, resulting in exceptional customer service. Background in digital editing systems and passion for the arts contribute to creative problem-solving abilities. Eager to learn and expand skill set, making me a valuable asset to any employer. Authorized to work in the US for any employer.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server
The Parkside Social
2022.04 - Current
- Customer service, memorizing and repeating specials, teamwork, communication skills; acting as head server, training new employees and teaching hospitality; wine and cocktail knowledge as well as ability to make recommendations based on food/drink selected
Server
Resturant (De Novo Montclair)
2021.08 - 2022.05
- Hospitality service, taking and reciting orders, informing customers on details of dishes; serving drinks and desserts, making coffee, tea, and espresso drinks, also assisting in food running; worked lunch and dinner shifts as well as catering to parties
Server/Hostess
McLoone's Boathouse
2020.08 - 2021.09
- Hospitality with over a year experience serving, memorizing daily specials as well as seasonal dishes and cocktails, wines and bottle service; making coffee, tea, espresso drinks; as well as months of hosting experience, answering phones, taking online orders with applications such as Uber Eats and Door Dash, and memorizing tables and sections to seat guests
- Trained new employees and acted as closing server for numerous lunch and dinner shifts
Barista/Cashier
Glaze Donuts
2019.06 - 2020.06
- All daily store operations including barista, cashier, opening and closing duties, assisting with doughnut making, and training new employees
- Worked with a selection of daily doughnuts, memorizing a variety of ingredients; worked with a variety of coffee, tea, and espresso drinks, as well as making cold brews and specialty seasonal drinks
Lifeguard/Swim Instructor
Gateway Family YMCA
2019.05 - 2019.09
- American Red Cross certified lifeguard and swim instructor
- Proficient in CPR and First Aid
Lifeguard/Swim Instructor
Cedar Grove Township
2016.05 - 2018.08
- Promoted to "A" Lifeguard
- Taught all levels of swimming both in groups and private
Front Desk Receptionist
Pigtails and Crewcuts
2017.09 - 2018.06
- Cashier and receptionist duties
- Opening and closing the store in absence of the owner
Education
Bachelor of Arts - Psychology
Montclair State University
Montclair, NJ05.2024
Associate's degree - undefined
Bergen Community College
Bergen, NJ06.2022
High school diploma - College Prep
Cedar Grove High School
Cedar Grove, NJ06.2018
Skills
- Customer Engagement
- Detail-Oriented Coordination
- Experience with Various Artistic Techniques
- Collaborative Teamwork
- Strategic Leadership
- Motivated to Acquire New Skills
- Proficient in Microsoft Word and Powerpoint
- Adobe Photoshop Skills
- Experienced with Digital and Analog Cameras
Certification
- CPR Certification
- AED Certification
- First Aid Certification
Timeline
Server
The Parkside Social
2022.04 - Current
Server
Resturant (De Novo Montclair)
2021.08 - 2022.05
Server/Hostess
McLoone's Boathouse
2020.08 - 2021.09
Barista/Cashier
Glaze Donuts
2019.06 - 2020.06
Lifeguard/Swim Instructor
Gateway Family YMCA
2019.05 - 2019.09
Front Desk Receptionist
Pigtails and Crewcuts
2017.09 - 2018.06
Lifeguard/Swim Instructor
Cedar Grove Township
2016.05 - 2018.08
Bachelor of Arts - Psychology
Montclair State University
Associate's degree - undefined
Bergen Community College
High school diploma - College Prep
Cedar Grove High School