Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Daniela Mercado

Elizabeth

Summary

Friendly and organized with excellent interpersonal skills and positive, upbeat approach. Familiar with office software and administrative tasks, including scheduling and communication. Committed to providing welcoming environment and ensuring smooth daily operations. In addition, experience in retail sales and versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Overview

7
7
years of professional experience

Work History

Receptionist

Mejia Pediatrics
08.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Server

Tommy’s Tavern
06.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Sales Associate

IKEA
10.2022 - 07.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise..
  • Built relationships with customers to encourage repeat business.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Warehouse Worker

Amazon
01.2020 - 09.2022
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.

Product Demonstrator

Tropical
01.2018 - 01.2020
  • Assisted customers in locating items, addressed questions and provided product samples.
  • Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
  • Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
  • Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.

Education

Associate of Arts - Psychology

Union County College
Union, NJ
05-2025

High School Diploma -

Frank J Cicarell Academy
Elizabeth, NJ
06-2020

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Scheduling
  • Office administration
  • File management

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Receptionist

Mejia Pediatrics
08.2024 - Current

Server

Tommy’s Tavern
06.2024 - Current

Sales Associate

IKEA
10.2022 - 07.2024

Warehouse Worker

Amazon
01.2020 - 09.2022

Product Demonstrator

Tropical
01.2018 - 01.2020

Associate of Arts - Psychology

Union County College

High School Diploma -

Frank J Cicarell Academy

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Daniela Mercado