Daniela Moradel Pineda
Alexandria,VA
Summary
Customer service professional with experience in retail, cashiering, inventory support, and phone-based customer service. Skilled in handling customer inquiries, processing transactions, resolving concerns, and working in fast-paced environments. Reliable, organized, and eager to return to the workforce after dedicating time to full-time family caregiving.
Overview
10
10
years of professional experience
Work History
Full-Time Family Caregiver
01.2021 - Current
- Managed daily schedules, appointments, and household responsibilities.
- Coordinated activities and caregiving needs while maintaining organization and attention to detail.
- Developed strong multitasking, communication, and problem-solving skills.
Cashier / Stock Associate
Lidl
01.2021
- Assisted customers with purchases and provided friendly service.
- Operated cash registers and processed transactions accurately.
- Stocked merchandise and maintained store organization.
- Helped ensure shelves remained properly stocked and presentable.
Member Service Representative
Navy Federal Credit Union
09.2019 - 12.2019
- Assisted members by phone with account-related inquiries.
- Provided customer support and resolved routine issues.
- Maintained professionalism while handling a high volume of calls.
- Followed company policies regarding member information and account security.
Cashier / Front-End Associate
Taylor Gourmet
01.2018
- Processed customer transactions efficiently and accurately.
- Assisted guests with orders and answered questions regarding menu items.
- Maintained a clean and organized front-end area.
- Worked collaboratively with team members during busy shifts.
Cashier (Part-Time)
Safeway
01.2016 - 01.2017
- Provided excellent customer service in a fast-paced retail environment.
- Handled cash, credit, and debit transactions.
- Assisted customers with purchases and general inquiries.
- Helped maintain checkout area cleanliness and efficiency.
Education
High School Diploma -
Annandale High School
Annandale, VA06.2019
Skills
- Customer Service
- Cash Handling
- Point-of-Sale (POS) Systems
- Telephone Communication
- Conflict Resolution
- Inventory Stocking
- Team Collaboration
- Problem Solving
- Time Management
- Multitasking
ADDITIONAL INFORMATION
- Available for full-time or part-time employment.
- References available upon request.
Languages
Spanish
Timeline
Full-Time Family Caregiver
01.2021 - Current
Cashier / Stock Associate
Lidl
01.2021
Member Service Representative
Navy Federal Credit Union
09.2019 - 12.2019
Cashier / Front-End Associate
Taylor Gourmet
01.2018
Cashier (Part-Time)
Safeway
01.2016 - 01.2017
High School Diploma -
Annandale High School