Elizabeth Hernandez
Fort Worth,TX
Summary
Organized professional with experience in dental reception, front-end supervision, and customer service. Expertise in appointment scheduling, communication, problem-solving, and data entry. Pursuing remote Appointment Scheduler, Patient Scheduler, Customer Service Representative, or Administrative Support roles.
Overview
15
15
years of professional experience
Work History
Full-Time Family Caregiver
Full-Time Family Caregiver
Fort Worth, USA
03.2021 - Current
- Coordinated complex schedules and appointments, maintained accurate records, and communicated effectively with providers to ensure seamless care.
Front End Supervisor
Fiesta Mart
Fort Worth, USA
11.2019 - 03.2021
- Supervised front-end operations, trained staff to enhance customer service, resolved customer concerns to improve satisfaction, balanced cash drawers, and coordinated daily workflow to ensure efficiency.
Cashier
Fiesta Mart
Fort Worth, USA
09.2019 - 11.2019
- Processed transactions accurately, ensuring customer satisfaction through attentive service.
Cash Office Associate
dd's DISCOUNTS
Del Rio, USA
07.2014 - 11.2014
- Processed cash deposits and maintained accurate financial records daily.
Dental Receptionist
Excel Dental Clinic
Fort Worth, USA
04.2011 - 08.2012
- Scheduled appointments and greeted patients to ensure smooth office operations while managing multi-line phones, updating records, and processing payments.
Education
High School Diploma -
Del Rio High School
Del Rio, TXSkills
- Customer Service and Communication
- Scheduling and Time Management
- Medical Charting
- Data Entry
- Problems Solving Resolutions
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Email Support
- Team Collaboration
- Attention to Detail
Timeline
Full-Time Family Caregiver
Full-Time Family Caregiver
03.2021 - Current
Front End Supervisor
Fiesta Mart
11.2019 - 03.2021
Cashier
Fiesta Mart
09.2019 - 11.2019
Cash Office Associate
dd's DISCOUNTS
07.2014 - 11.2014
Dental Receptionist
Excel Dental Clinic
04.2011 - 08.2012
High School Diploma -
Del Rio High School