Daniela Morales

• Coordinated inventory management, reducing waste and optimizing stock levels.

• Reviewed and verified timesheets, hours worked,and pay rates

• Supervised staff to ensure full compliance with company policies and procedures

• Adjusted staff schedules to accommodate peak hours, call-outs,

• Demonstrated flexibility by supporting various roles across departments and operational demands

• Managed front desk operations, ensuring efficient guest check-in and check-out processes.
• Assisted guests with inquiries, providing exceptional customer service to enhance satisfaction levels.
• Coordinated room assignments and maintained accurate reservation records using property management software.
• Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

• Collaborated with kitchen staff to ensure timely preparation and delivery of meals.
• Maintained cleanliness and organization of dining area to enhance guest experience.
• Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
• Kept server areas clean and stocked to increase efficiency while working tables.
• Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.

• Assisted in training new cashiers on operational procedures and customer engagement techniques.
• Maintained accurate cash register balances through diligent record-keeping practices.
• Used POS system to enter orders, process payments and issue receipts.

• Handled cash transactions accurately, processing orders efficiently at the register.
• Established welcoming atmosphere by greeting each guest warmly.
• Answered customers' questions, recommended items, and recorded order information.
• Monitored wait times, communicating updates to guests effectively.