Ana Patricia Chavez
Mission Hills,CA
Summary
Experienced with managing customer interactions and ensuring pleasant dining experience. Utilizes strong communication and multitasking skills to handle high-pressure environments efficiently. Track record of building rapport with guests and ensuring their needs are met promptly.
Overview
10
10
years of professional experience
Work History
Waitress
Catch 818 Mariscos
Van Nuys, CA
10.2023 - Current
- Managed table turnover rate effectively allowing for more guests served per shift.
- Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
- Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Used cash registers and credit card machines to cash out customers.
Bartender
Camilas Cocktails
Mission Hills, CA
01.2015 - Current
- Served high customer volumes during special events, nights, and weekends.
- Kept bar presentable and well-stocked .
- Arranged tables and chairs for special occasions and events.
Head Bartender/Manager in Charge
Los Tres Hermanos
Van Nuys, CA
09.2018 - 02.2024
- Managed and motivated employees to be productive and engaged in work.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Developed strong client relationships through consistent communication, resulting in increased customer satisfaction and repeat business.
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Cleanliness
- Attention to detail
- Cash handling
- Safe food handling
- Menu recommendations
- Memory retention
- Order accuracy
- Menu memorization
- Supply restocking
Timeline
Waitress
Catch 818 Mariscos
10.2023 - Current
Head Bartender/Manager in Charge
Los Tres Hermanos
09.2018 - 02.2024
Bartender
Camilas Cocktails
01.2015 - Current