Daniela Ortega
Summary
Passionate Retail Store Manager with a proven track record at Luxxotica, excelling in sales performance and team leadership. Skilled in driving high in-store conversion rates and operational efficiency, adept at problem-solving and retail operations management. Achieved significant sales goals through effective inventory control and customer service excellence.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
Luxxotica
Santa Fe, NM
04.2019 - 12.2023
- Leadership and team management: Hiring, training, motivating staff to perform at their best to drive high conversion store rate.
- Customer service: Ensuring exceptional, memorable customer interactions and resolving customer issues promptly.
- Sales performance: Setting sales goals, analyzing sales data, and implementing strategies to maximize sales.
- Operational efficiency: Maintaining a clean and organized store, optimizing processes, and insuring all in-store tech worked properly.
- Inventory control: Managing stock levels on a weekly basis to ensure proper stock and avoid shrink.
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Education
High School Diploma -
South Valley Academy
Albuquerque, NM05-2008
Skills
- Sales driven
- Multi-Store leader
- Problem-solver
- Retail operations
- High in store conversion rate
Languages
Spanish
Native or Bilingual
Timeline
Retail Store Manager
Luxxotica
04.2019 - 12.2023
High School Diploma -
South Valley Academy