Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniela Pedroza

Abilene

Summary

Dynamic sales associate with a proven track record at Books a Million, excelling in product recommendations and store organization. Adept at enhancing customer experiences through effective communication and teamwork. Skilled in heavy lifting and workplace safety, consistently achieving sales goals while maintaining a visually appealing store environment.

Overview

4
4
years of professional experience

Work History

Bookseller

Books a Million
05.2024 - Current
  • Assisted customers in locating and selecting books, enhancing overall shopping experience.
  • Processed transactions accurately and efficiently at point-of-sale systems.
  • Maintained organized and visually appealing merchandise displays to attract customers.
  • Collaborated with team members to achieve store sales goals through promotions and events.
  • Handled inventory management tasks, including restocking shelves and managing stock levels.
  • Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
  • Ensured compliance with safety standards while handling equipment and merchandise during restocking processes.

Sales Associate

Pet Supplies Plus
07.2023 - 04.2024
  • Assisted customers in selecting appropriate pet products to meet their needs.
  • Processed transactions efficiently using point-of-sale systems.
  • Maintained store presentation by organizing merchandise and ensuring cleanliness.
  • Educated customers on pet care and product usage for improved satisfaction.
  • Managed inventory levels, including restocking shelves and conducting stock audits.
  • Resolved customer inquiries and complaints promptly to enhance experience.
  • Trained new associates on operational procedures and customer service standards.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Over Night Remodel

Walmart
02.2023 - 07.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Collaborated with team members to ensure timely completion of remodeling projects.
  • Maintained clean and organized work areas to promote safety and efficiency.
  • Adhered to safety protocols while performing physically demanding tasks on job sites.
  • Assisted in inventory management by restocking items and conducting regular stock checks.
  • Collaborated with team members to streamline unloading processes and reduce delays.
  • Maintained cleanliness and organization of unloading areas to ensure safety compliance.
  • Assisted other team members in navigating large loads.
  • Unloaded packages with care and placed in proper staging area.

Sales Associate

Jumps and Tents for Events
05.2021 - 02.2023
  • Collaborated with team members to achieve daily sales goals consistently.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Collaborated with team members to streamline order fulfillment processes.
  • Conducted regular inspections of equipment to maintain safety standards and operational efficiency.
  • Implemented best practices for loading and unloading shipments, minimizing damage risks.
  • Assisted in developing workflows that improved overall productivity in warehouse operations.
  • Coordinated with shipping and receiving departments to ensure timely deliveries and accuracy of orders.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.

Education

High School Diploma -

Premier High School
3161 S 23rd St

Skills

  • Product recommendations
  • Reading comprehension
  • Book categorization
  • Store organization
  • Pallet jack operation
  • Workplace safety
  • Hand tool proficiency
  • Fixture installation
  • Packaging equipment
  • Packaging and labeling
  • Picking and packing
  • Heavy lifting
  • Loading and unloading

Timeline

Bookseller

Books a Million
05.2024 - Current

Sales Associate

Pet Supplies Plus
07.2023 - 04.2024

Over Night Remodel

Walmart
02.2023 - 07.2023

Sales Associate

Jumps and Tents for Events
05.2021 - 02.2023

High School Diploma -

Premier High School

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