Daniela Perez
Fitchburg,United States
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Family Supports and Recreation Coordinator
The Arc of Opportunity
01.2024 - Current
- Created and distributed flyers to establish programs and events
- Managed emails and calls to support families, participants, and staff
- Managed timesheets for recreation attendants, instructors and coaches to provide prompt payment.
- Researched, planned, and organized stimulating and accessible activities for adults with disabilities.
- Used Microsoft softwares and Canva to track and promote program progress
- Facilitated hiring, training and evaluation of staff
- Organized meetings for executives and coordinated availability of conference rooms for participants.
Cultivation Technician/Vault Co-Lead
Revolutionary Clinics II
07.2020 - 12.2023
- Deployed problem-solving, analytics, and intuitive skills and offered productive solutions that met customer needs
- Evaluated employee skills and knowledge regularly, training and mentoring individuals in department responsibilities
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
- Adaptable working in several different roles, and executing tasks that lie outside normal responsibilities
- Manage production orders, work orders, shipping orders and requisitions to process required paperwork and expedite packages to be moved, gathered or distributed
Bank Teller
GFA Credit Union
01.2019 - 07.2020
- Enroll clients for new accounts, credit cards, CDs, loans, and other solutions to provide personal finance resources
- Promoted banking products, including credit cards, investment accounts, and car insurance
- Provided quality customer service while processing transactions and assisting with service sign-ups
- Performed data-entry of transactions into company banking software to keep accounts up-to-date and maintain accuracy
Lead Cook
Roll On America
08.2016 - 12.2019
- Coordinated line cook break schedules to avoid delays during busy periods and maintain adequate coverage
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity
- Streamlined kitchen operations by creating more accurate prep sheets, standardized recipe files and product-rotation systems
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
- Providing excellent customer service, successfully upselling relevant products and services for increased customer satisfaction.
Education
Associate of Science - Film And Media Arts Major
Mount Wachusett Community College
Gardner, MA05.2019
Skills
- Efficient and Detail Oriented
- Leadership and Team Management
- Analytical Thinking
- Decision Making
- Time Management and Multitasking
- Adaptable
- Data Entry and Maintenance
Accomplishments
- Sigma Alpha Pi Member
- NSLS (The National Society of Leadership and Success)
- Dean's List [Fall 2017]
- President's List [Spring 2018-Spring 2019]
- Special High Honors
- 3.95 GPA
Languages
Spanish
Native or Bilingual
Certification
- CPR, The Arc of Opportunity - [2024-2026]
- CPI, The Arc of Opportunity - [2024-2026]
Software
Microsoft Suite
Canva/Photoshop
Timeline
Family Supports and Recreation Coordinator
The Arc of Opportunity
01.2024 - Current
Cultivation Technician/Vault Co-Lead
Revolutionary Clinics II
07.2020 - 12.2023
Bank Teller
GFA Credit Union
01.2019 - 07.2020
Lead Cook
Roll On America
08.2016 - 12.2019
Associate of Science - Film And Media Arts Major
Mount Wachusett Community College
- CPR, The Arc of Opportunity - [2024-2026]
- CPI, The Arc of Opportunity - [2024-2026]
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