Adam Huntley
Tampa,FL
Summary
Highly-motivated employee. Strong work ethic and adaptable with exceptional interpersonal skills. Experience helping adults/children in a variety of settings from customer service situations to assisted living facilities to special needs students. Looking to serve people while taking on new challenges.
Overview
15
15
years of professional experience
Work History
Assisted Living Recreation Coordinator
Discovery Village at Westchase
Tampa, FL
01.2023 - 03.2023
- Served as Activities Coordinator, preparing activities/plans for residents to improve their physical/mental states.
- Served as Medical Technician, dispensing medications to residents and updating the Medication Occurrence Report (MOR) computerized system.
- Monitored client activity to prevent injuries and responded promptly to emergencies.
- Encouraged client independence as much as possible to promote mental and physical stamina.
- Assisted clients with daily personal care activities.
- Served meals to residents.
Assisted Living Care Giver
Brookdale Senior Living Facility
Tampa, FL
05.2022 - 03.2023
- Served as Medical Technician for Memory Care Ward, dispensing medications and keeping accurate, computerized records on a Medication Occurrence Report (MOR).
- Evacuated residents from facility in Tampa to Ocala during Hurricane Ian, and worked in Ocala facility for 60 days.
- Managed front desk, working with Executive Director.
- Greeted visitors or callers to handle questions or direct to appropriate staff.
- Oversaw accurate updates and proper file management of resident personnel files.
- Ensured safety of residents, with concentration on Memory Care individuals.
- Provided compassionate care for residents including daily living activities, comfort, mobility care, and activities promoting independence.
Customer Service Associate
Publix Supermarkets Store
Tampa, FL
01.2016 - 05.2022
- Managed inventory and ordered stock as clerk in Publix Liquor Store.
- Trained special needs employees.
- Greeted customers and ascertained their needs.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Balanced daily cash register receipts.
- Provided information concerning procedures.
- Scanned groceries to provided proper pricing.
- Offered customer carry-out service upon transaction completion.
Service Leader
Winn Dixie Supermarket
Tampa, FL
10.2012 - 01.2016
- Assisted Customer Service Manager with hiring process.
- Ensured generated reports were accurate.
- Conducted opening and closing duties to maintain smooth operations.
- Trained employees on services and operations, including cash registers and policies.
- Greeted customers and ascertained their needs.
- Balanced cash drawers, counted money, and made deposits.
- Handled charge slip, coupon, and voucher transactions.
Customer Service Representative
Winn Dixie Supermarket
Tampa/St. Petersburg, FL
07.2011 - 10.2012
- Greeted customers and offered assistance.
- Processed exchanges, refunds, discounts, and coupons.
- Assisted customers with product information, escorting them to racks/counters to suggest items.
- Processed cash and check payments.
- Prepared documents for managers as needed.
Corporate Verification Manager
Alternate Postal Direct
St. Petersburg, FL
08.2010 - 07.2011
- Received and processed new phonebook orders.
- Provided assistance for customers with special billing requests.
- Contacted customers to ensure phonebook delivery.
Service Leader
Winn Dixie Supermarket
Tampa, FL
07.2008 - 08.2010
- Assisted customer service manager with hiring process of new hires.
- Trained new employees on cash registers and policies.
- Ensured generated reports were accurate.
- Planned, directed, and coordinated daily activities of the Cashier's Office.
- Greeted customers to ascertain their needs.
Volunteer
Hillborough County
Tampa, FL
- Co President and Treasurer for VIP2 Service Club - ran meetings, managed all fundraisers
- Publix Volunteer - painted school mural at Mintz Elementary School, walked for charity
- Lighthouse For the Blind & Low Vision - assisted special needs children/adults with on the job training
- Hillsborough County Public Schools Volunteer - helped set up/pack up classrooms, assisted with underserved students
- ESE Volunteer - assisted with Exceptional Student Education (ESE) special needs students
- Lion's Club - wrote speech and raised money for community services
Education
Medical Technician
Relias Training
State Of Florida10.2022
High School Diploma -
Robinson High School
Tampa, FLSkills
- Efficient and Detail-Oriented
- Effective Manager of Time
- Multitasker with Prioritizing Skills
- Customer Trust and Loyalty Builder
- Courteous with Strong Service Mindset
- Punctual and Dependable
Timeline
Assisted Living Recreation Coordinator
Discovery Village at Westchase
01.2023 - 03.2023
Assisted Living Care Giver
Brookdale Senior Living Facility
05.2022 - 03.2023
Customer Service Associate
Publix Supermarkets Store
01.2016 - 05.2022
Service Leader
Winn Dixie Supermarket
10.2012 - 01.2016
Customer Service Representative
Winn Dixie Supermarket
07.2011 - 10.2012
Corporate Verification Manager
Alternate Postal Direct
08.2010 - 07.2011
Service Leader
Winn Dixie Supermarket
07.2008 - 08.2010
Volunteer
Hillborough County
Medical Technician
Relias Training
High School Diploma -
Robinson High School
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