Daniela Pozo
Rock Hill,NY
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Friendly and reliable [Job Title] offering unmatched customer service and workplace focus. Quick and accurate in cash and card transactions with excellent multi-tasking aptitude.
Overview
3
3
years of professional experience
Work History
Casher Cook Runner Stocking Handing Out Bagging
McDonald's
06.2020 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with returns, refunds and resolving transaction issues.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Upsold additional products and services to customers, increasing revenue.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Used POS system to enter orders, process payments and issue receipts.
- Worked with floor team and managers to meet wide range of customer needs.
Education
High School Diploma -
Monticello High School
Monticello, NY06.2024
Skills
- Sales Expertise
- Improvement Plans
- Infection Prevention
- Cleaning and Sanitizing
- Sandwich Preparation
- Proper Waste Disposal
- Proper Staffing
- Equipment Safety
- Coffee Machinery
- Food Safety Standards
- Conflict Mediation
- Product and Service Sales
- Order Packaging
Languages
Spanish
Native or Bilingual
Timeline
Casher Cook Runner Stocking Handing Out Bagging
McDonald's
06.2020 - Current
High School Diploma -
Monticello High School