Daniela Real Itzel
South San Francisco,CA
Summary
Energetic Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor, facing and organizing products to maintain department standards. Hardworking and punctual individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
3
3
years of professional experience
Work History
Restaurant Server
Buffalo Wild Wings
Daly City, California
02.2024 - 07.2025
- Provided menu recommendations and answered questions regarding food ingredients and preparation methods.
- Followed up on guest requests in a timely manner.
- Assisted other servers as needed during peak hours or special events.
- Maintained cleanliness of restaurant area, including tables, chairs, floors, counters, windowsills.
- Assisted with stocking supplies such as napkins and silverware for dining areas.
- Processed payments from customers using cash registers or POS systems.
- Maintained positive relationships with co-workers and customers alike through friendly communication.
Host /Restaurant Hostess
Celiasmexicanrestaurant
Daly City, California
03.2022 - 01.2024
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Balanced cash drawers at the end of each shift.
Education
High School Diploma -
South San Francisco High School
05-2024
Skills
- Cleaning and sanitizing
- Price memorization
- Guest Relations Management
- Service prioritization
- POS System Operation
- Item promotion
- Detail Oriented
- Quality Control
- Professional Appearance
- Efficient service
- Salesmanship
- Guest service
- Customer Satisfaction
- Organization
Timeline
Restaurant Server
Buffalo Wild Wings
02.2024 - 07.2025
Host /Restaurant Hostess
Celiasmexicanrestaurant
03.2022 - 01.2024
High School Diploma -
South San Francisco High School
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