Daniela Rios
Oceanside,CA
Summary
Polished, hard worker willing to go extra mile to complete tasks. Outgoing and friendly with strong motivation for success. Flexible schedule and is always willing to learn and aid in anyway possible.
Overview
8
8
years of professional experience
Work History
Medical Assistant
Carolina East Physicians
Jacksonville, NC
04.2022 - 12.2022
- Trained to work under Internal Medicine and Cardiology.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Educated patients about medications, procedures and physician's instructions.
- Organized charts, documents and supplies to maintain team productivity.
- Administered vaccines and injections.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Cross-trained to work as a front desk receptionist.
- Conducted insurance verification and pre-certification and pre-authorization functions.
- Incorporated outside records into charts and EHR.
Medical Assistant Intern
Texas Physicians Primary Care
Mesquite, TX
01.2022 - 02.2022
- Escorted patients to examination rooms and prepared for physician exams.
- Charted all patient services in records with high accuracy.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Performed routine dip stick, vision and hearing tests.
- Monitored patient stability by checking vital signs and weight.
- Assisted physicians by preparing patients for procedures.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
Sales Associate
Metro by T-Mobile
Garland, TX
03.2021 - 07.2021
- Sold various products by explaining unique features and educating customers on proper application.
- Answered incoming telephone calls to provide store, products and services information.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Met merchandise processing standards and maintained organized and accessible work area.
Shift Manager
McDonald's
Garland, TX
06.2018 - 12.2018
- Upheld company standards and compliance requirements for operations and cleanliness.
- Handled customer complaints, questions and inquiries.
- Managed cash positions and made bank deposits.
- Manager of customer service and complaints.
Cashier
MJs Chicken and Rice
Dallas, TX
06.2015 - 05.2018
- Operated cash register, collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Accepted cash and credit card payments, issued receipts and provided change.
- Trained new team members in cash register operation, stock procedures and customer services.
- Resolved customer complaints and escalated worsening concerns for remediation.
Education
Certification - Medical Assisting
Remington College
Garland, TX02.2022
Associate of Applied Science -
Richland College
Dallas, TX05.2018
Skills
- Time management
- Reliable and punctual
- Outgoing personality
- Customer- and service-oriented
- Venipuncture and phlebotomy
- Throat cultures
- Urinalysis
- Microsoft
- Medical billing
- Data entry
- Specimens collection and processing
- Medical terminology knowledge
- Vital signs
- Front desk operations
Timeline
Medical Assistant
Carolina East Physicians
04.2022 - 12.2022
Medical Assistant Intern
Texas Physicians Primary Care
01.2022 - 02.2022
Sales Associate
Metro by T-Mobile
03.2021 - 07.2021
Shift Manager
McDonald's
06.2018 - 12.2018
Cashier
MJs Chicken and Rice
06.2015 - 05.2018
Certification - Medical Assisting
Remington College
Associate of Applied Science -
Richland College