Daniela Rodriguez
Cranston,RI
Summary
Ambitious Receptionist equipped to handle front desk operations greeting guests, routing correspondence, and solving immediate issues. Goal-oriented and meticulous professional with outstanding computer skills and telephone etiquette. Committed to contributing to company growth. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
Work History
Hospital Security Guard
Allied Universal Security Services
Providence, RI
04.2023 - Current
- Maintained order within the facility by responding to disturbances and disputes.
- Patrolled hospital grounds to ensure safety and security of staff, patients, and visitors.
- Monitored access control systems to verify proper authorization for entry into the facility.
- Provided friendly and professional assistance to employees, visitors and customers.
Retail Sales Associate
Old Navy
Providence, RI
01.2022 - 01.2023
- Assisted in training new employees on proper use of equipment and safety protocols.
- Completed transactions in an efficient manner while providing excellent customer service.
- Provided product information and answered customer questions.
- Tracked inventory levels throughout the day and restocked items as needed.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Front Desk Receptionist
A & M Auto Body
Providence, RI
01.2019 - 11.2022
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
- Updated customer information in databases regularly to ensure accuracy of records.
- Resolved any customer complaints or issues in a timely fashion following established protocols.
- Responded to customer inquiries via phone, email, in person in a professional manner.
- Assisted with preparing reports, presentations and other documents as requested by management staff.
- Signed for packages, recorded deliveries and distributed to personnel.
Education
High School Diploma -
Cranston High School East
Cranston, RI06-2021
Associate of Arts -
Community College of Rhode Island
Warwick, RISkills
- Data Entry
- File Management
- Multitasking and prioritization
- Organization skills
- Multi-line telephone skills
- Technical Support
- Administrative Support
- Expense Reporting
- Verbal and written communication
- Mail distribution
- Recordkeeping and bookkeeping
- Professional Demeanor
- Multi-Line Telephone Systems
- Positive and professional
Languages
Spanish
Professional
References
References available upon request.
Timeline
Hospital Security Guard
Allied Universal Security Services
04.2023 - Current
Retail Sales Associate
Old Navy
01.2022 - 01.2023
Front Desk Receptionist
A & M Auto Body
01.2019 - 11.2022
High School Diploma -
Cranston High School East
Associate of Arts -
Community College of Rhode Island