Daniela Silva
San Antonio,TX
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Aquatics Manager
Aqua-Tots Swim Schools
12.2022 - Current
- Supervised aquatic staff and administered performance evaluations to communicate expectations .
- Monitored pH, chlorine, alkalinity and water hardness and took steps to maintain pool at optimal levels.
- Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
- Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
Water Safety Instructor
Aqua-Tots Swim Schools
04.2022 - Current
- Collaborated with parents regarding youth swim goals and planned course path.
- Instructed students in water safety techniques.
- Demonstrated basic to advanced swim techniques and breathing exercises.
- Earned Water Safety Instructor certification.
- Provided positive reinforcement and motivation to increase student confidence and performance.
- Adapted teaching techniques to different learning styles.
Front Desk Receptionist
Aqua-Tots Swim Schools
06.2022 - 12.2022
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Cashier, Line Cook, Busser
Longhorn Cafe
08.2020 - 01.2022
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Bartender
Bubbas 33
03.2021 - 11.2021
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
Sterilize Technician
Pierson Orthodontics
06.2019 - 08.2019
- Wrapped trays, instrument packs, and sets.
- Maintained clean and organized sterile processing areas to prevent contamination of instruments and equipment.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Operated specialized equipment using steam, gas and chemical methods to sterilize equipment.
Education
Associate of Science - Nursing
San Antonio College
San Antonio, TX12.2027
Skills
- Emergency Response
- Accident Prevention
- Facilities Management
- Staff Training
- Conflict Resolution
- Attention to Detail
- Task Prioritization
- Customer Service
Accomplishments
I am a ful-time student at San Antonio College and Full time employee at Aqua-Tots Swim Schools as a Aquatics Manager. I became a Aquatics Manager eight months into employment as a Water Safety Instructor.
Certification
I hold a BLS Provider Certification through American Heart Association.
ECARD Code: 225413282838
References
Upon Request
Timeline
Aquatics Manager
Aqua-Tots Swim Schools
12.2022 - Current
Front Desk Receptionist
Aqua-Tots Swim Schools
06.2022 - 12.2022
Water Safety Instructor
Aqua-Tots Swim Schools
04.2022 - Current
Bartender
Bubbas 33
03.2021 - 11.2021
Cashier, Line Cook, Busser
Longhorn Cafe
08.2020 - 01.2022
Sterilize Technician
Pierson Orthodontics
06.2019 - 08.2019
Associate of Science - Nursing
San Antonio College
I hold a BLS Provider Certification through American Heart Association.
ECARD Code: 225413282838
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