Daniela Smith
Bremerton,WA
Summary
Dedicated and highly organized professional with a multifaceted skill set in office administration, medical billing, and customer service with over 10 years of experience. Expertise in coordinating patient scheduling, maintaining accurate records, and ensuring timely and accurate claims submissions. Demonstrates strong adaptability and critical thinking achieving a 15% reduction in unpaid claims through effective communication and problem-solving. Strong interpersonal and organizational skills, with a proven ability to resolve issues promptly and improve operational workflow. Seeking a position where I can utilize my dynamic skill set to enhance productivity and support organizational goals while delivering exceptional results.
Overview
11
11
years of professional experience
Work History
Medical Billing Specialist
Eastern Shore Chiropractic
New London, CT
08.2017 - Current
- Streamlined insurance claim submissions, leveraging electronic and paper formats to enhance efficiency and accuracy.
- Investigate and solve billing complexities, by maintaining communication with insurance companies, adjust any identified billing errors and resubmit claims as necessary.
- Generate reports on billing activities, payment trends, and accounts receivable for management review.
- Meticulously review claims to ensure compliance, reducing rejections and optimizing reimbursement processes.
- Ensured strict adherence to healthcare regulations and HIPAA compliance, safeguarding patient information and maintaining ethical standards.
Front Office Coordinator /Medical Billing Specialist
Eastern Shore Chiropractic
New London, CT
06.2013 - 08.2017
- Oversaw front office operations, providing excellent customer service and creating a welcoming atmosphere that enhanced operational efficiency and improved overall patient experience
- Optimized patient scheduling, reducing no-shows and maximizing practitioner time, leading to a notable increase in daily patient visits.
- Managed electronic billing using Eclipse software, accelerating reimbursement cycles and minimizing errors in claims processing.
- Implemented new strategies for analyzing aging reports, prioritizing overdue accounts to enhance collection.
- Verified insurance benefits and secured pre-authorizations, supporting patients and optimizing the healthcare delivery process.
- Executed comprehensive administrative tasks, including supply ordering, inventory control, and patient registration, ensuring optimal resource utilization.
Education
Bachelor Degree in Law -
1 Decembrie 1918 University
Alba Iulia , RomaniaHigh School Diploma -
Dionosie Pop Martian Economic High School
Alba Iulia , RomaniaSkills
- Customer Service
- Problem Solving
- Medical billing
- Interpersonal Skills
- Client Relations
- Office Administration
- Critical Thinking
- Adaptability
- Eclipse Billing Software
- Workflow Optimization
- Multitasking and organization
- Healthcare compliance
Languages
Bilingual English-Romanian, Spanish- Intermediate
Timeline
Medical Billing Specialist
Eastern Shore Chiropractic
08.2017 - Current
Front Office Coordinator /Medical Billing Specialist
Eastern Shore Chiropractic
06.2013 - 08.2017
Bachelor Degree in Law -
1 Decembrie 1918 University
High School Diploma -
Dionosie Pop Martian Economic High School