Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Daniela Thompson

Brandon

Summary

Approachable server/host that offers strong background in hospitality industry. Swiftly handles assignments and promptly resolves issues. Recognized for consistent attention to quality customer service. Catches on quickly to new environments and always focuses on customer satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Togo Specialist

Cheddars Stratch Kitchen
06.2024 - Current
  • Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
  • Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
  • Collaborated with kitchen staff to ensure timely completion of all to-go orders.
  • Operated cash register to accept cash, debit and credit card payments from customers.

Front Desk Attendant

EOS Fitness
01.2024 - Current
  • Greeted guests warmly and made them feel welcome.
  • Answered inquiries from customers regarding memberships.
  • Assisted guests with check-in, answered phone calls, and would clean.

Server/host

Pasadena yacht and country club
05.2023 - 09.2023
  • Greeted guests and provided menus.
  • Provided excellent customer service to members.
  • Checked food before serving it to customers.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Delivered food orders promptly and courteously.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Followed health safety guidelines when preparing and serving food products.

Lifeguard

Rigbys water world
03.2021 - 07.2022
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Monitored swimmers to ensure safety in the pool area.
  • Performed emergency rescues when necessary.
  • Provided assistance to swimmers of varying skill levels.
  • Prepared detailed incident reports following accidents or other incidents.
  • Reported any unsafe conditions or suspicious activity to management immediately.

Education

Some College (No Degree) - Business

Georgia Southern University
Statesboro, GA

High School Diploma -

Houston County Highschool
Warner Robins, GA
05-2022

Skills

  • Greeting guests
  • Customer service
  • Correspondence Management
  • Supply Stocking
  • Multitasking
  • Customer service expertise
  • Guest Services
  • Problem-solving skills
  • Cash handling experience
  • Time Management
  • Food Delivery
  • Food Running
  • Table Setting
  • Safe Food Handling
  • Beverage Preparation
  • Guest Engagement

Certification

CPR certification

Timeline

Togo Specialist

Cheddars Stratch Kitchen
06.2024 - Current

Front Desk Attendant

EOS Fitness
01.2024 - Current

Server/host

Pasadena yacht and country club
05.2023 - 09.2023

Lifeguard

Rigbys water world
03.2021 - 07.2022

Some College (No Degree) - Business

Georgia Southern University

High School Diploma -

Houston County Highschool
Daniela Thompson