Daniela Torres
Miami,USA
Summary
Professional with background in administrative support, known for high standards and results-driven approach. History of optimizing office operations and contributing to team success. Reliable and adaptable, consistently meeting changing needs. Skilled in organization, communication, and multitasking. A Makeup Artist with expertise in creating glamorous looks and leaving a lasting impression on clients. Talented Singer with a strong musical theatre background and exceptional vocal skills. Recognized for winning first places in vocal competitions. Customer Service Representative with a positive attitude and a strong focus on customer satisfaction. Resolves complaints with empathy, resulting in increased loyalty and repeat business.
Overview
2
2
years of professional experience
Work History
Assistant
Ate Accounting
01.2025 - Current
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Worked with microsoft word and excel, trained in computer skills and organizing files
Makeup Artist
Universidad Santo Tomas
07.2023 - 01.2025
- Specialized in house calls with all types of glam looks involved, always leaving a good impression on customers
- Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort
- Worked closely with fellow Makeup Artists to share knowledge, elevating overall team expertise in various techniques
- Sanitized makeup tools to avoid spread of infection
Singer
Universidad El Rosario
01.2024 - 11.2024
- Company Overview: Studied musical theatre in Colombia's best musical theatre academy/university called MISI PRODUCCIONES in the university of El Rosario
- Participated in vocal competitions, winning first places, earning recognition for exceptional performance quality and skill level
- Worked closely with songwriters and producers during recording sessions to achieve desired sound quality and artistic vision
Customer Service Representative
Call Center Solar Panels
06.2023 - 12.2023
- Company Overview: Working with a company that sells solar panels
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information
- Responded to customer requests for products, services, and company information
- Working with a company that sells solar panels
Education
GRADUATE OF HIGHSCHOOL -
Zion School
06.2023
Skills
- Interpersonal Skills
- Customer Service
- Positive Attitude
- Charisma
- Relationship Building
- Fast learner
- Time management
- Computer skills
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant
Ate Accounting
01.2025 - Current
Singer
Universidad El Rosario
01.2024 - 11.2024
Makeup Artist
Universidad Santo Tomas
07.2023 - 01.2025
Customer Service Representative
Call Center Solar Panels
06.2023 - 12.2023
GRADUATE OF HIGHSCHOOL -
Zion School
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