Daniela Torres Hernandez
West Palm Beach,FL
Summary
Dynamic professional with experience in fast-paced restaurant environments. Skilled in cash handling, team collaboration, and time management. Poised to contribute to operational efficiency and customer satisfaction.
Overview
1
1
Language
4
4
years of professional experience
Work History
Restaurant Waitress
Pollo Tropical
West Palm Beach, Florida
07.2026 - Current
- Provided tailored menu recommendations to assist customers with specific preferences and dietary restrictions.
- Resolved customer complaints swiftly, enhancing overall dining satisfaction.
- Collaborated with team members to ensure seamless operations during peak hours.
- Performed opening and closing duties, including restocking supplies and cleaning work areas.
Driver
Amazon Flex
West Palm Beach, Florida
01.2024 - 06.2026
- Delivered goods and services to customers on time and in excellent condition.
- Delivered packages efficiently using personal vehicle in compliance with safety protocols.
- Navigated routes using GPS technology to optimize delivery times and accuracy.
- Communicated with dispatch regarding delivery status and any route issues encountered.
House keeping
Condominium Associates
Jupiter, Florida
03.2023 - 01.2024
- Performed light housekeeping duties including changing linens, laundry, vacuuming and dusting.
- Performed general housekeeping duties within the ballpark such as sweeping, mopping.
- Organized supplies for efficient distribution among housekeeping personnel.
- Acknowledged exceptional service from housekeeping staff.
Delivery Driver
Dordash
West Palm Beach, Florida
10.2022 - 03.2023
- Delivered food and beverages promptly to customers' locations.
- Communicated with customers to confirm orders and delivery details.
- Collaborated with restaurant staff to ensure timely order preparation.
- Navigated routes with relevant map programs and GPS systems.
Restaurant Waitress
Mi Tierra Mexican Restaurant
West Palm Beach, Florida
05.2022 - 10.2022
- Provided excellent customer service in a fast-paced dining environment.
- Delivered food and beverages promptly to ensure guest satisfaction.
- Maintained cleanliness of tables, utensils, and dining area throughout shifts.
Education
High School Diploma -
Jesus Suarez Sayol
Las Tunas, Cub06-2018
Some College (No Degree) - Hotel reception
School of Hospitality And Tourism
Las Tunas, CubSkills
- Menu expertise
- Menu recommendations
- Customer service
- Order processing
- Cash handling
- Team collaboration
- Time management
Languages
English
Professional
Timeline
Restaurant Waitress
Pollo Tropical
07.2026 - Current
Driver
Amazon Flex
01.2024 - 06.2026
House keeping
Condominium Associates
03.2023 - 01.2024
Delivery Driver
Dordash
10.2022 - 03.2023
Restaurant Waitress
Mi Tierra Mexican Restaurant
05.2022 - 10.2022
High School Diploma -
Jesus Suarez Sayol
Some College (No Degree) - Hotel reception
School of Hospitality And Tourism