Daniela Valdes

• Motivated sales team to exceed sales quotas through friendly competition and other incentive programs.
• Trained and supported sales force with closing deals.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.

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• Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
• Prepared weekly employee work schedules to meet operational needs.
• Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
• Maintained strong customer relations and effective customer service standards.
• Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

• Greeted customers entering store and responded promptly to customer needs.
• Built relationships with customers to encourage repeat business.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.