Daniela Villeda
Phoenix,AZ
Summary
Experienced sales and customer service professional with a strong background in educational support and customer engagement. Skilled in fostering positive relationships with children, parents, and customers, while providing exceptional service through clear communication and personalized solutions. Proven ability to mentor, train, and guide teams to success, whether in the classroom as a Teacher’s Assistant or on the sales floor. Passionate about creating a supportive and welcoming environment, driving both customer loyalty and team performance.
Overview
5
5
years of professional experience
Work History
Teacher's Assistant
Kids Incorporated Learning Center
09.2024 - Current
- Conducted maintenance tasks, efficiently managing books and related materials.
- Collaborated with teacher to design and execute lesson plans adhering to school's curriculum, goals, and objectives.
- Arranged classroom materials according to lecture schedules, activity setups, and teacher guidelines.
- Conducted classes under supervision of experienced educators.
- Showcased proficient organizational and timely project management skills in overseeing various tasks.
Caregiver
Bright Star Home Health Care
10.2023 - 09.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Provided emotional support to seniors, fostering positive relationships, and enhancing their overall mental health
- Maintained detailed records of client progress while updating healthcare professionals on any changes or concerns regularly
- Collaborated with doctors to develop personalized care plans for each client, addressing specific needs and goals
Sales Representative
Territory
03.2020 - 10.2022
- Handled all monetary transactions accurately, ensuring precise cash management and processing
- Mastered extensive product information to offer detailed recommendations and enhance customer satisfaction
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly
- Coordinates work with internal departments to accomplish tasks
Education
High School Diploma -
Moon Valley High School
Phoenix, AZ05.2015
Skills
- Customer Service & Relationship Management
- Conflict Resolution & Problem Solving
- Product Knowledge & Consultative Sales
- Information Security & Data Protection
- Verbal & Written Communication Skills
- Time Management & Task Prioritization
- Sales Strategy & Performance Optimization
- Staff Coaching & Training
Languages
Spanish
Native or Bilingual
Timeline
Teacher's Assistant
Kids Incorporated Learning Center
09.2024 - Current
Caregiver
Bright Star Home Health Care
10.2023 - 09.2024
Sales Representative
Territory
03.2020 - 10.2022
High School Diploma -
Moon Valley High School
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