Results-driven bartender and barista with a proven track record in upselling and customer engagement. Known for strong multitasking abilities and meticulous attention to detail, ensuring exceptional service and satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Barista Manager
Kyns Kravings
Tigard, OR
06.2024 - Current
Prepared and served high-quality beverages, ensuring consistency in taste and presentation.
Managed customer orders efficiently, enhancing overall service speed and satisfaction.
Developed seasonal beverage menus, contributing to creative offerings and customer engagement.
Elevated customer loyalty by using strong communication abilities to resolve customer problems.
Bartender
Trio Lounge
Portland, OR
04.2025 - Current
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
Adhered to state laws regarding alcoholic beverage services and customer regulations.
Barista Manager
Colombian Coffee Beans
Tigard, OR
07.2021 - 09.2022
Oversaw daily operations to guarantee outstanding customer service and product quality.
Guided new baristas in mastering beverage preparation techniques and effectively utilizing equipment for optimal service delivery.
Developed unique events and special promotions to drive sales.
Maintained accurate inventory counts to meet customer demands and sustain operations.
Assistant Bookkeeper
Trio Lounge
Portland, OR
10.2016 - 01.2019
Managed daily financial transactions, ensuring accuracy and compliance with accounting standards.
Assisted in preparing monthly financial statements and reports for management review.
Reconciled bank statements with internal records to maintain financial integrity.