Work History
Education
Timeline
pwb

Daniela Wilson

Santa Clara,CA

Work History

Cashier

El Pollo Loco
08 2024 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Addressed customer needs and made product recommendations to increase sales.
  • Restocked and organized merchandise in front lanes.

Customer Service Cashier

Noah's New York Bagels
04 2025 - Current
  • Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
  • Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Processed customer orders and accurately handled payment transactions.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
  • Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
  • Collaborated with team members to maintain smooth operations during peak hours.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

All Records Are From Mexico -

Mexico City
06.1987

Timeline

Cashier

El Pollo Loco
08 2024 - Current

Customer Service Cashier

Noah's New York Bagels
04 2025 - Current

All Records Are From Mexico -

Mexico City
Daniela Wilson