Daniela Orozco
Toluca Lake,CA
Overview
10
10
years of professional experience
Work History
Server
Finney's Crafthouse
06.2022 - Current
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Works with POS system to place orders, manage bills, and handle complimentary items.
Server
Eureka
09.2018 - 03.2022
- Displayed hospitality and graciousness in guest interactions
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to guests needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Front End Associate
Costco
04.2017 - 08.2018
- Addressed and followed up with customer enquiries
- Interacted with customers, and collected payments for products/services
- Ensured that the register are well-maintained, and organized
- Optimized revenue through awareness in scanning customer receipts.
Server/Hostess
Olive Garden
01.2015 - 03.2017
- Warmly greeted guests as they entered restaurant
- Took notes of meal or beverage orders, and served them to guests
- Handled and balanced cash
- Completed custodial side work and closing duties
- Verbalized daily specials to guests.
Education
Bachelor of Science, Nursing -
Mission College
Santa Clara, CASkills
- Leadership
- Prioritization
- Bilingual (Spanish)
- Communication
- Adaptability
- Strong Work Ethic
- Willingness to Learn
Organizations
Velasquez Family | August 2015 - May 2019
- Housekeeping custodial services
- Child care
- Pet care
- Communication
Educational Opportunity Program | March 2018 - December 2019
Engaged in academic and professional development series
Timeline
Server
Finney's Crafthouse
06.2022 - Current
Server
Eureka
09.2018 - 03.2022
Front End Associate
Costco
04.2017 - 08.2018
Server/Hostess
Olive Garden
01.2015 - 03.2017
Bachelor of Science, Nursing -
Mission College
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