Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Danielis Yepez

Smyrna,NC

Summary

Proven leader and effective communicator, adept in time management and problem-solving, I significantly enhanced team performance and client satisfaction at Eagle DS Staffing. Expertise in office administration and customer service, achieving consistent targets and fostering strong relationships. Skilled in legal writing and multitasking, I streamline operations and exceed expectations.

Overview

2
2
years of professional experience

Work History

Area Manager

Eagle DS Staffing
07.2023 - Current
  • Led a team to achieve company goals and exceed targets consistently, fostering a positive work environment.
  • Managed daily operations for optimal performance, ensuring timely completion of tasks and projects.
  • Conducted regular performance evaluations to identify areas for improvement and develop action plans for growth.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Conducted training sessions to educate employees on best practices and procedures to increase profitability.
  • Assisted in recruiting, hiring and training of team members.

Receptionist

Sanchez Law Group
10.2022 - 07.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Handled cash transactions and maintained sales and payments records accurately. Assisted with billing processes and collection efforts as needed while maintaining accurate financial records for the firm''s clients.
  • Prepared materials for attorney meetings with clients or opposing counsel, assisting in thorough preparation efforts.
  • Facilitated communication between clients and legal team, fostering strong relationships and trust.
  • Drafted documents such as motions, pleadings, and correspondence for attorney review, streamlining the legal process.
  • Coordinated court scheduling and appointments with clients, ensuring punctual attendance at important meetings and court dates.

Front Desk Receptionist

Holiday Inn Resort Orlando Suites - Waterpark
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Education

High School Diploma -

CEDI
Maracay, Venezuela
07.2019

Skills

  • Customer Service
  • Time Management
  • Listening Skills
  • Court filings
  • Office Administration
  • Legal writing
  • Billing and Invoicing
  • Problem-Solving
  • Multitasking Abilities

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Area Manager

Eagle DS Staffing
07.2023 - Current

Receptionist

Sanchez Law Group
10.2022 - 07.2023

Front Desk Receptionist

Holiday Inn Resort Orlando Suites - Waterpark

High School Diploma -

CEDI

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Danielis Yepez