Daniel Jr Munoz
Caldwell,ID
Summary
Member Service Specialist adapts in fostering positive customer experiences through meticulous attention to detail and effective communication skills. Creating the ability to enhance customer satisfaction by resolving complaints, ensuring a welcoming environment, and maintaining operational efficiency in fast pace settings. Possesses strong peer training abilities and is fluent in Spanish, ready to contribute to team success, and customer engagement.
Overview
2
2
years of professional experience
Work History
Bank Teller
Idaho Central Credit Union
Meridian, Idaho
06.2024 - 11.2025
- Processed customer transactions efficiently and accurately.
- Adhered to compliance regulations and security protocols diligently.
- Performed cash handling duties including counting currency, coins and checks.
- Identified customer financial needs to recommend suitable financial products.
- Promoted credit union products to increase member engagement and satisfaction.
- Assisted members with account inquiries and service requests to ensure effective resolution.
Fast Food Worker
Jack and The Box
Middleton, Idaho
01.2024 - 12.2024
- Thrived in a fast-paced environment to meet demanding customer needs.
- Promoted positive and energetic atmosphere
- addressed and resolved customer complaints effectively
- Problem Solving
Retail Sales Associate
HomeGoods
Nampa , ID
06.2023 - 11.2023
- Greeted customers
- Assisted customers to help find what they needed.
- Operated cash registers for effective customer experience.
- Helped customers apply for credit cards
- Socialized with customers and associates.
Customer Service Associate
Casa Mexico
Middleton , ID
07.2023 - 07.2023
- Provided customer service by assisting clients with inquiries.
- Greeted customers
- Sanitized tables to ensure a clean dining environment for customers.
- Socialized and created bonds with customers and workers.
- Resolved customer complaints with effective communication skills.
Education
High School Diploma -
Ridgvue High School
Nampa, ID05-2024
Skills
- Fluent Spanish
- Peer Training
- Fast learner
- Communication
- Problem Solving
- Flexibility
- Phone etiquette
- Cash handling
Timeline
Bank Teller
Idaho Central Credit Union
06.2024 - 11.2025
Fast Food Worker
Jack and The Box
01.2024 - 12.2024
Customer Service Associate
Casa Mexico
07.2023 - 07.2023
Retail Sales Associate
HomeGoods
06.2023 - 11.2023
High School Diploma -
Ridgvue High School