Emily Mayo

Troutdale ,OR

Summary

Dynamic and detail-oriented professional with a proven track record at Oregonians Credit Union, excelling in money handling and customer service. Adept at building trust and optimizing sales opportunities, I leverage my fluency in Spanish to enhance client interactions and drive satisfaction. Committed to operational excellence and fostering positive relationships.

Offering excellent interpersonal skills and strong ability to learn quickly in banking environment. Brings readiness to acquire essential banking procedures and financial transaction handling, contributing to seamless customer experience. Ready to use and develop communication and problem-solving abilities in Desired Position role.

Overview

years of professional experience

Work History

Bank Teller / Member Service Representative

Oregonians Credit Union

04.2025 - Current

Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
Educated customers on banking products, enabling them to make informed decisions about their finances.
Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.

Beauty Advisor

Ulta Beauty

04.2024 - 02.2025

Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.
Helped customers feel relaxed and comfortable through conversation and personal relatability.

Sales Associate

Marshall’s

05.2023 - 02.2024

Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Heritage High School

Vancouver, WA

Skills

Attention to detail
Professionalism and courtesy
Money handling

Deposit and withdrawal management
Fluent spanish

Languages

Spanish

Professional Working

Timeline