Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daniel K Bocquin

Kansas City,MO

Summary

Veteran account manager offering 30+ years of sales and customer care experience. Decisive team leader and business manager with excellent attention to detail. Persuasive leader possessing articulate communication style to successfully convince customers and achieve sales goals.

Overview

34
34
years of professional experience

Work History

Account Manager

Kansa Transport
Kansas City, MO
09.2002 - Current
  • Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
  • Provided clear business insight and market knowledge to drive solutions to meet customers' business objectives.
  • Experienced in developing technical and cost proposals.
  • Built and maintained productive relationships with customers and internal partners.
  • Negotiated agreements with clients for pricing and logistics.
  • Acted as main point of contact in matters relating to client concerns and needs.

Head Bartender

Hereford House Restaurant
Leawood, KS
01.1997 - 07.2002
  • Managed high volume of shift customers and simultaneously assisted restaurant servers with diverse needs.
  • Completed regular bar inventories and daily requisition sheets.
  • Trained new bartenders on drink preparation and upselling techniques.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.

Restaurant General Manager

Kailua Cafe
Kailua, HI
02.1995 - 12.1996
  • Performed accurate monthly inventories of supplies and equipment, including food, beverage, glassware and utensils.
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.

Restaurant General Manager

Applebee's Grill + Bar
Ames, IA
05.1991 - 12.1994
  • Upheld restaurant standards for food and beverage quality, team member engagement, financial goals, standard operating procedures and guest experiences.
  • Optimized profits by controlling food, beverage and labor costs by establishing portion control and quality standards.
  • Accomplished restaurant and bar human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling and disciplining management staff.

Education

Some College (No Degree) - Business Administration

University of Kansas
Lawrence, KS

Skills

  • Lead Generation
  • Opportunities Identification
  • Business Development
  • Verbal and Written Communication
  • Account Management
  • Performance Evaluations
  • Staff Development/Training
  • Persuasive Communication Expertise
  • Strong Lead Development Skills

Timeline

Account Manager

Kansa Transport
09.2002 - Current

Head Bartender

Hereford House Restaurant
01.1997 - 07.2002

Restaurant General Manager

Kailua Cafe
02.1995 - 12.1996

Restaurant General Manager

Applebee's Grill + Bar
05.1991 - 12.1994

Some College (No Degree) - Business Administration

University of Kansas
Daniel K Bocquin