Daniel K Ng
Seattle,WA
Summary
An attentive healthcare professional with over 5+ years of experience working in Patient Access & support. Quickly able to make necessary adjustments when needed to ensure hospital optimization, efficiency and patient satisfaction. As a current University of Washington employee, I strive on meeting productivity expectations and maintain UW's high work quality standards. I am a disciplined individual committed to making a positive impact for every patient possible.
Overview
7
7
years of professional experience
Work History
Financial Access Specialist 2
Harborview Medical Center
Seattle , WA
06.2017 - Current
- Screen patient's who are self-pay for Emergency Room/Inpatient admissions & take appropriate action to ensure hospital funding
- Independently verify & assure accounts are ready for billing with adequate supporting documentation
- Assist patient's completion of complex medicaid applications and conduct any required follow up necessary
- Serves as a Advocate to patient's & their family in need to assure access to all resources is available
- Document notes of patient encounters in Epic guarantor account
- Review & Process UW financial assistance applications
- Obtain and verify insurance coverage and benefits for facility and professional charges
- Managed and resolved phone inquires and referrals
- Ensure patient accounts are ready for billing with required supporting medical documentation done in timely manner
- Complete & submits weekly productivity report
- Maintain daily contact with Utilization Management to ensure patient's needs are met
Education
Bachelor of Arts - Psychology
Eastern Washington University
Cheney, WA06.2016
Skills
- Epic systems (Cadence, Prelude, ADT, Hospital Billing)
- Microsoft Office -Proficient in Word and Excel
- Accureg (Now called Optum)
- insurance
- Medicaid
- Department Health & Social Services/Healthcare Authority
- Time Management
- Basic medical terminology
- Scheduling
- Data Entry
- Patient Services
- HIPAA
Timeline
Financial Access Specialist 2
Harborview Medical Center
06.2017 - Current
Bachelor of Arts - Psychology
Eastern Washington University