Dynamic professional with extensive experience in collections, customer service, and data entry. Skilled at fostering positive client relationships and efficiently resolving disputes. Proven track record of prompt payment collection while demonstrating exceptional interpersonal and problem-solving abilities. Proficient in navigating multiple computer systems, including a solid understanding of Windows, Microsoft Office, and the Infinity system, ensuring seamless operations in high-volume environments. Committed to maintaining flexibility in work schedules and excelling in unsupervised settings, consistently delivering outstanding service through various communication channels such as phone, email, chat, and video.